How we collect, use, and protect your personal information — in plain English.
Last updated: June 30, 2026
West Coast IT Solutions ("we," "us," or "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have — in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
We only collect information you choose to give us. When you use our contact form or email us, we may collect:
We may also collect basic, non-identifying technical information (such as browser type or pages visited) if we use website analytics. If we add analytics in the future, we will update this policy.
We use the information you provide to:
We do not sell or rent your personal information, and we do not use it for automated decision-making.
By submitting our contact form or reaching out to us, you consent to us collecting and using your information for the purposes described above. You can withdraw your consent at any time (see "Your rights" below).
We don't sell your information. We may share it with trusted service providers who help us run our business — for example, our website form provider, email provider, and website host — and only to the extent needed to serve you. These providers are expected to protect your information. We may also disclose information if required to do so by law.
We keep your personal information only as long as necessary for the purposes above, or as required by law, and then securely delete it.
We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is ever completely secure, but we take care to keep your data safe.
Under PIPEDA, you have the right to:
To make a request, email us at info@westcoastitsolutions.ca.
Our website may link to other sites. We are not responsible for their content or privacy practices, so we encourage you to review the privacy policy of any site you visit.
We may update this policy from time to time. Any changes will be posted here with an updated "Last updated" date.
If you have any questions about this policy or the information we hold about you, please email info@westcoastitsolutions.ca.